21Labs

21 jobs eat a small business's week. Which are yours?

Tick them, and then let's automate them away for you.

21Labs is a Sydney agency that helps businesses build AI into how they work: training, strategy, workflow automation and custom software. It starts with a free discovery.

0of 21 ticked

let's make something happen

Tell us where your business is stuck.

The job that eats your week, the idea you keep circling, the tool nobody opens. Start with a short enquiry. Discovery is free, no obligation from the first chat.

Send help
less busywork. more brilliant work.

Where we can help

Any of these seem like something you're tackling at the moment?

  • Adoption

    sound familiar?

    Your team already has the AI, tools, and software.

    You pay for AI tool seats every month and most of them sit unopened. A few keen people tinker, everyone else goes back to the old way. We train your team on their own work, then keep them current with a monthly briefing for your tools and your industry.

  • AI strategy

    start here if unsure

    Find where AI pays off in your business, then measure the gains.

    Everyone says you should be using AI and nobody can tell you where to start. We walk through how your business really runs, agree the numbers that matter, try AI where it is most likely to help and measure what changes.

  • Workflow automation

    the boring stuff

    Hand us the manual process. We automate it.

    Someone does the same job by hand every week: copying details between systems, chasing the same follow-ups, rebuilding the same report. Show us how it is done today. We automate it, and look after it afterwards if you want us to.

  • Product idea

    yours to keep

    Tell us your product idea. We'll explore it with you, then quote the build.

    You have an idea for an app or a tool and no clear sense of what it would take. We explore it with you for free, then quote the build. Build it yourself with our help, or have us build it. Either way, you own it.

Custom development

When off-the-shelf tools run out, we build it for you.

Something bigger than an off-the-shelf tool can carry? We scope it, price it before any work starts and build it. You own what we build.

All services →

how it goes

We work it out together, then go round again.

No hundred-page report. No disappearing act. Four steps, done with you and not at you, and every one of them fits on a sticky note.

  1. 01 / 04

    Discover

    We find the stuck bit with you.

    Bring the job that eats your Mondays, the spreadsheet nobody trusts, the inbox that never empties. We ask the slightly annoying questions until the real problem shows itself.

    Discovery is free, no obligation from the first chat, and it ends with a plan and a price.

    bring the messy version
  2. 02 / 04

    Craft

    We build it together, one small piece at a time, with you in the room for the decisions that matter.

    You agree the price before we start, so there are no surprises. You see it working early, while changing your mind is still cheap.

    price agreed first
  3. 03 / 04

    Measure

    Delivered is not the same as done.

    Once it is delivered, we stay with you each month to see how it is going and keep improving it. If something is not pulling its weight, we say so and fix it.

    we stick around
  4. 04 / 04

    Repeat

    Need more? Pick the next job off your list.

    We scope the next step together and go round again. Every lap starts from what the last one taught us.

    and round we go
See how it works, step by step →

Shipped work

good ideas are nice. working ones are better.

The seven42 apps are built by 21Labs and owned by seven42. 5 are live today.

See the work →